Content Delivery Manager (CDM) CEEBA - GCS - Content & Omnichannel

Job Title: Content Delivery Manager (CDM) - GCS - Content & Omnichannel (CEEBA Region)

Location: Lisbon, Portugal

Introduction to Role

Are you ready to orchestrate content delivery at a global scale? We are looking for a Content Delivery Manager for CEEBA operations to join the Global Omnichannel Delivery team, reporting directly to the Omnichannel Delivery Director.

About the Role:

In this role, you act as the vital liaison local Brand Leaders, Digital Managers, and our global production network. You are accountable for two critical missions: the seamless execution of "Business as Usual" (BAU) campaign production, and the strategic development of new content capabilities.

You will drive the adoption of trusted services that reduce time-to-market, expand reach across channels, and deliver measurable savings. You will thrive in an environment that values focused execution, lean ways of working, and transparency of risks. Envision leading a multicultural network to deliver the right assets, at the right pace, with the right governance.

Accountabilities:

• Partner with Digital Managers and brand leadership to ensure they use GCO services to meet their volume and savings targets.
• Take ownership of delivery timelines and quality for all campaign assets. Set clear deadlines with the market and discuss feedback openly to keep services running efficiently.
• Coordinate a global, multicultural team using strong project management and critical thinking skills to ensure successful production.
• Manage the communication and change management needed when introducing new content solutions to the market.
• Set delivery schedules that balance what the client needs with what the team can realistically handle.
• Identify new production capabilities that add value to the business and share these recommendations with leadership.
• Use data and reports to track how GCS production is being used. If there are gaps in efficiency, work with leadership to fix them.
• Manage outsourced partners and internal resources. Regularly review partner capabilities to ensure they match market needs and provide good value.
• Ensure compliance with all company rules. Make sure all direct and indirect reports follow the AZ Code of Conduct.

Essential Skills/Experience:

Relevant experience and a depth of knowledge in the following areas:

• Experience within Pharmaceutical or Healthcare Industry (Not mandatory).
• Excellent interpersonal, presentation, facilitation and negotiating skills.
• Solid communication skills in Business English.
• Proven track record working cross functionally with high level of commitment and follow through.
• Program management experience including risk mitigation & planning associated with operational or technical delivery.
• Supplier Management Experience.
• Financial performance accountability.
• Ability to build trusted relationships with Sr. Leadership and other key Stakeholders.
• Leadership, coordination of resources and influence without authority.
• Managing and driving innovation and continuous improvement.
• Proficiency in Microsoft Office (Word, PowerPoint and Excel).

Desirable Skills/Experience:

• Sales Experience.
• Local and/or Global Brand Marketing Experience.
• Digital Marketing Experience and Omnichannel campaigns.
• Knowledge or experience with Agile ways of working.
• Design skills.
• HTML/CMS knowledge.
• Web product management experience and working with AEM.

When we put unexpected teams in the same room, we unleash ambitious thinking with the power to encourage life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.

Why AstraZeneca:

Here you will build a long-term career with global knowledge and opportunities, surrounded by people who value kindness alongside ambition. We bring together diverse teams to solve complex challenges, using lean practices and digital technologies to push the boundaries of how content and campaigns are delivered at scale. Your work will contribute directly to getting more medicines to patients faster and more affordably, while you gain exposure across our global network, learn from different disciplines and shape how we operate with sustainability and smart, data-enabled execution.

Get ready to apply and step into a role where your leadership will streamline content delivery, amplify impact and accelerate outcomes—apply today to shape what comes next!

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We also believe in providing a barrier-free recruitment process; if you require reasonable accommodation to participate in the job application or interview process, please let us know and we will work with you to meet your needs.

Date Posted

Closing Date

AstraZeneca embraces diversity and equality of opportunity.  We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills.  We believe that the more inclusive we are, the better our work will be.  We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics.  We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.